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FREQUENTLY ASKED QUESTIONS

A few useful answers before we begin.

How projects start, what affects the scope and where to get support.

START WITH YOUR BUSINESS

A useful first conversation.

Bring the problem, the current setup and your priorities. We will help define a practical next step.


Portsmouth, UK
+44 (0)23 9319 0097

GOOD TO KNOW

Your questions, answered

What can Pystrap help with?

We provide Odoo implementation, customisation, integrations and support; custom web and mobile applications; website development; cloud hosting; business IT support; and technology consultancy.

Where are you based?

Pystrap Technologies is based at Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ, United Kingdom. Contact us to discuss the location and delivery arrangements for your project.

How do I start a project?

Use the contact form to describe the problem, the systems involved and your preferred timing. You can also call +44 (0)23 9319 0097 or email [email protected].

How much will the work cost?

Projects are quoted against an agreed scope. Complexity, data migration, integrations, licences and ongoing support can affect the total. We clarify the commercial terms before work begins.

Can you work with our existing Odoo or website?

Yes. We begin by reviewing the current environment, available access and requirements. Existing custom code, hosting restrictions and dependencies affect the approach.

How long will a project take?

Timing depends on scope, access, content, data readiness and the people needed for review. We agree milestones after understanding the project rather than promise a generic delivery date.

What support is included?

Support hours, response targets, covered systems and ongoing maintenance are agreed in your proposal. For an existing support request, use the Helpdesk.

Do we need a complete specification?

No. Start with the problem, who it affects and what a better outcome would look like. Discovery can help turn that into a practical brief.

Already need support?

Use the help centre to reach the relevant support team.

Open the Helpdesk →

Let’s work out your next step.

Tell us what is getting in the way, what you want to achieve and when you want to begin.